Fashionable Personalized Large-capacity Women's Bag

You can access the size charts by scrolling to the bottom of the product page. Additional information about each product, including the height and measurements of the model in the image, will also be provided in the description.

All returns and exchanges must be processed through our returns portal through the link below using your order number and the email the order was placed with.

Returns&Exchanges

We do our best to ship all orders within 1-2 business days of the order being placed. During sale and holiday periods, additional processing time may be required. Once your order has shipped, standard delivery will typically take 3-8 business days, but during very busy periods we have seen deliveries take up to 11 business days. Express delivery will take 2-5 business days, and international deliveries can take up to 2 weeks

We currently ship from our warehouse in United Kingdom to the US and the following countries:
​
EU: Germany, Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain
​
INTL: Australia, Hong Kong SAR, Israel, Japan, Mexico, New Zealand, Singapore, South Korea, Taiwan, US Outlying Island, and United Arab Emirates.
​
United Kingdom: United Kingdom
​
This list is subject to change and may be updated from time to time.
​
Please note, shipping and any additional import/custom fees are non-refundable.

To write a review for one of our products, you can visit that product's page on our website, scroll down to the Reviews and Questions section and click the "Write a Review" button. You can even add photos of your new tentree gear in action!